LearnOps Leadership Series
LearnOps Leadership Series
Episode 8:
Dan Pontefract
Former CLO at TELUS and founder of the Pontefract Group, Dan shares his thoughts on how learning and development leaders can bring empathy and collaboration to learning functions of all structures.
Key Take Aways from this Episode
Leading With Empathy
From the training your team develops to how they interact with business partners, leading with empathy leads to better outcomes for all.
Training the Whole Business
It’s important not to lose sight of the fundamental training needs of all business units, not just those in corporate roles.
The Importance of Culture
With the right culture and code at the heart of a learning and development function, training teams can remain aligned under a decentralized model.
Watch more episodes
Episode 7: Karie Willyerd
Ryan is joined by Karie Willyerd, CLO at Visa, to talk about running L&D like a business, scaling learning operations and fuelling growth in the midst of a labor shortage.
Episode 6: Martha Soehren
In this episode, Martha Soehren, PhD, former Chief Talent Development Officer at Comcast, talks connecting learning solutions to business impact stories.