Customer Success Snapshot
Customer Success Snapshot
SeedSpark
SeedSpark's L&D Team Streamlines Training Intake, Planning, and Resource Management
April 14, 2022
1
L&D Team
Technology
Industry
40+
Employees
Meet Amanda Jaques!
Enablement Manager at SeedSpark
SeedSpark operates in the technology industry, providing manage IT solutions and business application development for their customers. They were ready to prioritize training for employees, but needed the right technology in place to run the function effectively.
SeedSpark, a company that delivers managed IT services and business applications, were ready to invest in training and development for their employees. As SeedSpark’s Enablement Manager, Amanda knew that they needed the right solutions in place to ensure the operations of their learning program could run smoothly. Their existing processes needed an overhaul to ensure that learning solutions were effective and developed as efficiently as possible.
“We had no process for how training requests were being submitted and no formal training material.”
Instead, requests came in through word of mouth, emails, and Microsoft Teams messages. Training materials were built through Word documents, PowerPoint presentations, and virtual notebooks.
Amanda began searching for solutions to make their training operations more efficient and ensure that effective learning initiatives could be developed quickly.
“The first thing that interested me about Cognota was how it simplified the process from intake all the way through design.”
With Cognota, Amanda was able to create an intake process so that requests arrived to the team in one centralized location. Now, they could maintain oversight into the demand for training at all times.
“Cognota helped so much with the intake issue we were having. The fact that everyone can have one place to submit requests and have visibility into the status has made it streamlined and transparent.”
The platform also solved other challenges, including rapid course design and collaboration between the training function and contributors such as subject matter experts. Now, Amanda can maintain visibility into the progress of training projects and work seamlessly with collaborators in one spot.
“Before, it was very difficult to get and track input and actionable tasks on the training material. With Cognota, I can grant access to others as collaborators and assign tasks and follow up on comments for specific areas of the course.”
From spreadsheets and emails to a shared platform for intake, planning, and content creation, Amanda and her team have revolutionized the training function at SeedSpark.
By the numbers
480
hours saved per year
$48,000
saved per year
29%
increase in productivity
“Before, it was very difficult to get and track input and actionable tasks on the training material. With Cognota, I can grant access to others as collaborators and assign tasks and follow up on comments for specific areas of the course.”
Schedule a Personalized Call With Sales
We’d be delighted to show you how Cognota can increase the productivity of your team and unlock learning operations insights. Our learning solutions consultants will personalize the presentation so it’s focussed on how Cognota can help you achieve your goals.